Customers

At MCI we pride ourselves on the long-standing relationships that we have formed with our customers – based on our ability to deliver results, while also protecting our clients’ integrity, and the fact that we operate openly and honestly to keep our customers informed at every stage.

Our professional surveillance and expert investigation services have already helped a wide range of insurance companies, self-insured groups, employers and firms of solicitors nationwide to stem the flow of fraudulent claims; saving them both time and money and enabling them to concentrate on delivering the best possible service to their genuine customers.

If you would like us to provide references then please do not hesitate to contact us.

• “I have instructed MC Investigations for many years. The quality of their surveillance and subsequent reports has always remained extremely high.
  I have no hesitation in recommending them to my clients.”

• “I have been using MCI for many years. They have always produced a film and I have never known a case where their surveillance has been compromised. They are efficient and effective.”

• “MC investigations offer a first class service. The quality of their film is second to none in my experience.”

• “MCI do not simply provide a service, but bring intelligence and customer focus to each challenging case. The results can be astonishing. They have handled a number of claims for us where a claim worth many hundreds of thousands has either disappeared or been settled for substantially less. Where there are difficulties, they will always explore with you alternative ways of successfully concluding a matter. They will always work within agreed fee parameters. I cannot recommend them highly enough.”

MCI's SERVICES ARE BACKED UP BY:

Public Liability Cover

Our Public Liability Cover provides complete peace of mind in the event of any accidental injury or damage caused as a result of our operations.

Professional Indemnity

MCInvestigations is fully covered by comprehensive Professional Indemnity insurance.

Data Protection Act

All of our operatives are fully trained and kept up-to-date on all relevant legislation. Compliance is adhered to with our strict code of ethics and professional standards together with the Data Protection Act 1998.

Office of Fair Trading

We operate honestly and fairly and within the guidelines set by the Office of Fair Trading to protect the integrity of our clients.

Consumer Credit Act

We are fully licensed by the OFT under the Consumer Credit Act 1974 to provide goods and services on credit.