MCI have been providing professional surveillance and investigation services since 1998. We are acknowledged experts in this field of operations and are committed to achieving the best possible results for our clients. The progressive monitoring of our performance, against exacting standards, enables us to continually hone our knowledge and expertise and consistently deliver results in the face of ever more sophisticated attempts to defraud.
By the nature of the work we do, once briefed our experts need to be left to complete the assignment, but we also recognise that communication is key. We keep clients fully informed at every stage of an investigation. If, at any point, we believe that there is no case to answer or that further investigation be futile then we will report accordingly.
Our philosophy of openness and honesty, exemplified by the long-standing relationships that we have with our clients, ensures that investigations are resolved quickly and effectively – and at the minimum cost.
Our Public Liability Cover provides complete peace of mind in the event of any accidental injury or damage caused as a result of our operations.
MCInvestigations is fully covered by comprehensive Professional Indemnity insurance.
All of our operatives are fully trained and kept up-to-date on all relevant legislation. Compliance is adhered to with our strict code of ethics and professional standards together with the Data Protection Act 1998.
We operate honestly and fairly and within the guidelines set by the Office of Fair Trading to protect the integrity of our clients.
We are fully licensed by the OFT under the Consumer Credit Act 1974 to provide goods and services on credit.